Terms of Service
Summary
At VAG Motorsport, we respect your privacy. To run our online shop and services (media downloads, AI assistant), we collect certain data—e.g., name, email, IP address, payment details, and usage stats—when you create an account, place an order, or accept our cookies. We use this information only to process purchases, offer support, analyse site usage, and—if you consent—send marketing offers. We never share your data without good reason: only trusted providers (cloud hosting, payment processing, analytics) receive it, always under confidentiality agreements. You stay in control: access, correction, consent withdrawal, erasure, and more are available to you. Questions? Email us at info@vagmotorsport.ca.
Who We Are
VAG Motorsport, a corporation registered in Québec
Head office: 1201 Mnt Masson, Laval (QC) H7C 0G6, Canada
Website: https://www.vagmotorsport.ca
Scope
This policy covers all personal data processed through our site and related services, in line with Québec, Canadian, and—where applicable—GDPR requirements.
Information We Collect
| Category | Sample data |
|---|---|
| Identifiers | name, IP address, account ID |
| Contact details | email, phone |
| Financial data | card details or payment tokens (handled by the processor) |
| Usage & devices | pages visited, preferences, technical logs, cookies |
How We Collect Information
- Account-creation form
- Checkout process
- Cookies and similar technologies (see Cookies section)
Why We Use Your Information & Lawful Bases
| Purpose | Primary legal basis |
|---|---|
| Order processing & delivery | Contract |
| Customer support | Legitimate interest / Contract |
| Email marketing (newsletters, promos) | Explicit consent |
| Analytics & site improvement | Legitimate interest |
| Tax and accounting compliance | Legal obligation |
Sharing & Disclosure
We share data only with:
- Cloud hosting & authentication – secure storage, account management
- Payment processor – transaction execution; receives your encrypted payment info
- Analytics provider – aggregated audience measurement
All suppliers are bound by agreements that satisfy Law 25, the GDPR, and Standard Contractual Clauses where required. No transfers or sales to unlisted third parties.
International Transfers
Some partners may operate outside Québec/Canada. Any transfer relies on recognised safeguards (SCCs, adequacy decisions, or binding corporate rules).
Cookies & Similar Technologies
We use functional, analytics, and marketing cookies (with consent). See our Cookie Policy for details.
Retention
Data is kept while your account remains active or as long as legal obligations require (e.g., six years for transaction records).
Security Measures
- TLS encryption in transit
- Row-level security
- Quarterly security audits
- Access limited to authorised staff only
Your Rights & How to Exercise Them
Under Law 25, PIPEDA, and—for EU residents—the GDPR, you may:
- Access your data
- Rectify or complete it
- Withdraw consent / object to certain processing
- Request deletion or portability
- Lodge a complaint with the CAI or another authority
Contact our Privacy Officer at info@vagmotorsport.ca or +1 (450) 661-0429 to exercise these rights.
Changes to This Policy
We may update this policy. Major changes will be announced on the site; the revised version takes effect upon publication.
Contact
Questions or concerns?
VAG Motorsport – Privacy Officer
1201 Mnt Masson, Laval (QC) H7C 0G6, Canada
info@vagmotorsport.ca | +1 (450) 661-0429
Effective Date & Governing Law
Version effective 2 February 2023.
This policy is governed by the laws of Québec, Canada.