Privacy Policy
Summary
At VAG Motorsport, we collect only the information needed to process your orders, support you, and improve your experience. Your name, email, phone, IP address, and payment data are used to fulfil your purchase contract, answer your questions, run anonymous analytics, and—if you consent—send you relevant offers. We store your data on encrypted, Canadian servers and share it only with essential providers: cloud hosting, payment processing, and analytics tools. You may access, correct, or delete your data, withdraw consent, or object to certain uses at any time. This policy, compliant with Québec's Law 25, the GDPR, and Canadian standards, details our practices and your rights.
Who We Are
VAG Motorsport, a corporation registered in Québec
Head office: 1201 Montée Masson, Laval (Québec) H7C 0G6, Canada
Website: https://vagmotorsport.ca
Scope
This policy applies to all processing of personal data carried out through our website and related services.
Information We Collect
- Identifiers: name, email, phone
- Transaction data: payment details, order history
- Technical data: IP address, cookies, device IDs
- Usage data: pages visited, interactions, aggregated analytics
Services are not intended for children under 13; we do not knowingly collect their data.
How We Collect Information
- Account-registration form
- Checkout / order process
- Cookies and similar technologies (see Cookie Policy)
Why We Use Your Information & Lawful Bases
| Purpose | Legal basis |
|---|---|
| Order processing & delivery | Contract |
| Customer support & service communications | Legitimate interest / Contract |
| Email marketing (newsletter, offers) | Explicit consent |
| Audience analytics, site improvement | Legitimate interest |
| Compliance with legal obligations (accounting, tax) | Legal obligation |
Sharing & Disclosure
We do not sell or rent your data. We may share it only with:
- Cloud-hosting & authentication providers: secure storage, user management
- Payment processor: transaction handling
- Analytics provider: audience measurement
All third parties are bound by contractual confidentiality and security clauses in line with the GDPR and Law 25.
International Transfers
Your data is primarily hosted in Canada. If a transfer outside Canada or the EEA is required, it will be governed by standard contractual clauses and equivalent safeguards.
Cookies & Similar Technologies
We use cookies to authenticate users, remember preferences, and compile anonymous statistics. For details, see our Cookie Policy.
Retention
Duration: as long as your account is active or as legally required (e.g., 6 years for transaction records). Anonymised data may be kept for statistical purposes.
Security Measures
- TLS encryption in transit
- Row-Level Security
- Quarterly security audits
- Access restricted to authorised staff only
Your Rights & How to Exercise Them
You have rights to access, rectify, port, erase, withdraw consent, object, and restrict processing. To exercise these rights or lodge a complaint, contact us (details below). We will respond within 30 days.
Changes to This Policy
We may update this policy to reflect legal or operational changes. Major updates will be announced on our site.
Contact
Email: info@vagmotorsport.ca
Phone: +1 (450) 661-0429
Effective Date & Governing Law
Effective 2 February 2023.
This policy is governed and interpreted under the laws of Québec, Canada, and, where applicable, the GDPR and other relevant legislation.